Legal Hold

Legal hold count difference in manage employees page
Issue: On the manage employees page, it shows that the employee record is associated with 0 Active & Released legal holds whereas in the Legal Hold ...
Mon, Jun 6, 2022 at 4:59 AM
Unable to issue a Legal Hold
Unable to issue a legal hold that is in pending approval status When a hold is in Pending Approval status, the option to issue the hold will not be avai...
Wed, Jun 8, 2022 at 7:49 AM
Notice Formatting Issues
Scenario 1:  The below warning message is displayed when clicking on Icon Paste, Paste as plain text, Paste from word in the legal hold Notice or Email mes...
Mon, Jun 20, 2022 at 6:00 AM
Reissue reminder settings
The legal hold reissue reminders will be sent out to the custodians as per the reissue reminder interval configured in the legal hold.  As shown in the ...
Thu, Jun 23, 2022 at 3:21 AM
Unable to issue legal hold to NCDS contact?
           Are you seeing the NCDS status as Issued and on the reissue, the emails are not being sent out to NCDS contacts? Scenario 1: If the below re...
Thu, Jun 23, 2022 at 7:14 AM
Removing/Updating Signature in the event notifications
If you wish to update/remove the signature from the email notifications that are sent from Exterro, please follow the below steps: Step 1: Go to Setting...
Tue, Jun 28, 2022 at 6:06 AM