IPP

Removing O365 data sources from the Compliance Center
Problem The same data source has been added to more than one hold in a case in O365.    Resolution Please follow the below steps to remove the dat...
Wed, May 4, 2022 at 5:54 AM
Is the IPP still being created?
There are a couple of scenarios where the IPP would fail and throw an error that is seen in the above screenshot Scenario:1 If the custodian ...
Tue, Jun 7, 2022 at 4:08 AM
Is the preservation(IPP) failing, Let's find the reason?
To begin with, let's look at the Audit log to analyze the reason for IPP failure. Follow the below steps: Please navigate to the IPP and cli...
Mon, Jul 18, 2022 at 7:20 AM
IPP Jobs - Need to automate IPP?
There are some properties that could enhance IPP and automate some activities that would otherwise require a lot of manual work Auto apply - It will a...
Mon, May 30, 2022 at 9:54 AM
Want to know how the O365 - Case, Hold and Search deletion can done from Exterro?
Exterro In-Place Preservation is now enhanced to support the direct deletion of Search, Hold, and Case in the Microsoft 365 Compliance Core eDiscovery in th...
Tue, Jun 21, 2022 at 8:04 AM
Want to auto preserve newly identified data sources?
            Any new IPP-supported data sources added to the custodian associated with a Legal hold will be automatically added to the IPP plan without reiss...
Tue, Jun 21, 2022 at 11:16 AM
IPP OneDrive Preservation Failure
IPP preservation failed for the OneDrive data sources with the error message We can't apply this policy to [OneDrive Account Address] because the site i...
Wed, Jun 29, 2022 at 6:16 AM
Steps to update the O365 refresh token
There are a few places where we need to update the token but it depends upon your configurations and your subscription mode. Go to Settings->Realm se...
Wed, Mar 15, 2023 at 6:52 AM
Switching O365 service account from Basic to Modern authentication
Please find the below steps and screenshot to set up the modern authentication. I've attached a document to this solution article that elaborates on the...
Tue, Sep 20, 2022 at 11:18 AM
Refresh token expired warning banner in IPP module
The IPP module will display the below warning banner stating that the O365 Refresh token expired when the IPP preservation fails due to the O365 refresh tok...
Mon, Mar 27, 2023 at 3:30 AM