White Papers

SQL 'sa' account requirement for new install
Why does the SQL 'sa' account need to be enabled during install? One of the checks in our database initialization scripts is for the existence o...
Sun, 26 Sep, 2021 at 10:42 AM
What languages are supported by Language Identification?
Question What languages are supported by enabling the Language Identification processing option?   Answer Basic: Arabic Chinese English Fr...
Sun, 26 Sep, 2021 at 10:57 AM
SQL Server Accounts Used by AccessData® Solutions
Question: What are the accounts in SQL created/used by AccessData products during and after install? Answer: AccessData applications create the follow...
Sun, 26 Sep, 2021 at 11:02 AM
Disaster Recovery
Disaster Recovery NOTE: The intent of this document is to assist in the design and implementation of a disaster recovery plan for an AccessData eDiscovery...
Sun, 26 Sep, 2021 at 11:03 AM
Which Image / Archive Formats Do AccessData Products Support?
Question Which image formats do AccessData products support?   Answer Format Extension Disk Image Optical Media Image Logical File Archiv...
Sun, 26 Sep, 2021 at 11:04 AM
AD1 Support for AD 6.0 Products and FTK Imager
Problem When attempting to open an AD1 image, the error message "Image detection failed" appears.   Resolution Use FTK Imager 3.4.0 (or gr...
Sun, 26 Sep, 2021 at 11:08 AM
Contacting Support and using the Escalation Path
Description: This document is to present the path to support and how to invoke an escalation path so users can let Support Management know when they feel th...
Sun, 26 Sep, 2021 at 11:08 AM
Database Maintenance and Sample Plans
DATABASE MAINTENANCE Databases require ongoing maintenance to prevent poor application performance, system downtime, and data loss. There is no one-size-f...
Sun, 26 Sep, 2021 at 11:09 AM
What file systems do AccessData products support?
Question What file systems does AccessData's Processing Engine (EP) support?   Answer Currently, the below file systems are supported: FAT ...
Sun, 26 Sep, 2021 at 11:09 AM
AD1 & Image Encryption
See attached whitepaper (ca 2010).
Sun, 26 Sep, 2021 at 11:10 AM