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Question: Why did FTK generate an "Overflow.1" folder during file export?  What is the significance of the "Overflow.1" folder in an...

Problem: 1) Production or Export Set cancels itself after reaching "naming files" (stage 5) or "family organization" (stage 4). 2) A...

How to use LawDrop in Summation/eDiscovery Create an export.  Select either AD1, Native or Load File Export. In the General Options Tab, select the ch...

Problem When performing a Production or Export in Summation/eDiscovery you are told it "Completed With Warnings" and the logs have errors simila...

Question: Why are ProductionDocID values still displayed in the item list, when selecting the "Blank" option in the column filter on the Product...

Problem While exporting files I get errors about zero length files. What do they mean and how can I export them?   Resolution A file of zero length ...

Question How can I create a Load File in FTK 5.6.4 and later?   Overview The ability to generate a Load File was added in FTK 5.6.4 as a Report form...

Question How can I export a PST file in Summation Pro and/or eDiscovery?  Requirements Use one of the following methods to prepare your environment to...

Problem: FTK fails to export files over 2GB to NetApp storage appliances.   Issue: Network share is being incorrectly identified as FAT.   Solu...

Product / Version Summation Pro 5.2.2 Issue / Symptoms Exports and productions fail, with an error in the system log: Length cannot be less than zer...