Legacy Knowledge Base

iBlaze, iBlaze Enterprise, CaseVantage, Discovery Cracker and older version of FTK.

"Internal Error 27557" when installing KFF 3.2
Symptom: After starting the KFF 3.2 installation, it fails with the message "Internal Error 27557" Cause: This is caused by an incompatibility be...
Sun, Sep 26, 2021 at 10:12 AM
"Failed to copy", or "Could not validate" errors in FTK 3.1.x
Symptom: When copying a case into FTK 3.1 it fails with a "Failed to copy" or  "Could not validate" error.   Cause: The ident...
Sun, Sep 26, 2021 at 10:12 AM
"Error occurred while running Database Configuration Assistant" (doing a clean reinstall of Oracle)
Symptom: Oracle installer gets almost to the end then says "Error occurred while running Database Configuration Assistant". Possible causes: ...
Sun, Sep 26, 2021 at 10:12 AM
AD Summation DII/eDII Guide
Please see attached document. It is a list of the most commonly-used native dii tokens and their usage. Many of the definitions still apply. .
Sun, Sep 26, 2021 at 10:12 AM
Long Filepath and Long Filenames
  Problem:   In iBlaze, the following errors may be encountered when attempting to view images:   Error 20010--Path to images was too long   W...
Sun, Sep 26, 2021 at 10:14 AM
Common Questions About Moving the Summation iBlaze Program
Problem: Summation iBlaze needs to be moved to a new server.  This assumes that the application and data are both moving.   Solution: 1. Summation iBla...
Thu, May 19, 2022 at 11:38 AM
"There was a problem reading security from " message
Symptom:  When opening Summation iBlaze or Summation Enterprise, an error message similar to the following is displayed: There was a problem reading sec...
Sun, Sep 26, 2021 at 10:16 AM
Summation IBlaze/Enterprise - Script error (ActiveX) When Searching With Case Explorer
Problem While attempting to run a Case Explorer Search, users see a script error (ActiveX message) that usually states "An error has occurred in the ...
Sun, Sep 26, 2021 at 10:17 AM