Legacy Knowledge Base

iBlaze, iBlaze Enterprise, CaseVantage, Discovery Cracker and older version of FTK.

How to restore the Oracle start parameters file from backup
The following steps will guide you through the process of restoring the Oracle parameters file from backup (using the backup created when Oradjuster was run...
Sun, Sep 26, 2021 at 10:11 AM
How to optimize FTK 1.x
Optimize FTK 1.x You may find it helpful to do the following in order to optimize FTK's performance and avoid many types of crashes: Create two ne...
Sun, Sep 26, 2021 at 10:11 AM
Restoring Bookmarks to a Reprocessed Case
Problem: Case has become corrupt. This can be determined when a case will either not open (Could not open case) or when the case is opened but the case appe...
Sun, Sep 26, 2021 at 10:11 AM
FTK closes and my case cannot be opened. What is the "select.idx" error I see in the log?
CTSTATUS  Select.idx Error     - User# 01       vtclose failure:  LOC 2:  TOT 1:  CHN 0  NOV 0  LOK 0  NFD 0  IOS 0 Tue Jul 24 08:07:29 2007  - Us...
Sun, Sep 26, 2021 at 10:12 AM
FTK 3.4.1 still displays the 3.4.0 build number after upgrading to 3.4.1
Problem: FTK 3.4.1 still displays the 3.4.0 build number after upgrading to 3.4.1 from 3.4.0. Note: This is just a UI issue.  FTK 3.4.1 is still actually r...
Sun, Sep 26, 2021 at 10:12 AM
FTK 3 will not launch the GUI when remoted in to the system
Symptom: FTK 3 will not launch the GUI when remoted in to the system   Cause: Before the application loads it’s window it calls the PRINTDLG function on...
Sun, Sep 26, 2021 at 10:12 AM
Changing temp location in FTK 1.81.6 in Windows 7
Problem:  Windows 7 handles folder browsing differently, so it won't allow you to select a folder when trying to change the Temporary File Folder from ...
Sun, Sep 26, 2021 at 10:12 AM
Can't get the kff to load. Missing C drive error.
Problem: Can't install the KFF. Symptom: Error indicating missing C drive when installation is attempted. Cause: The C drive is missing. Resoluti...
Sun, Sep 26, 2021 at 10:12 AM
"No Valid Case Exists at Chosen Location"
Symptom - While Attaching a case in FTK 3.1.2, you get the error ""No Valid Case Exists at Chosen Location" Reason - There are two requireme...
Sun, Sep 26, 2021 at 10:12 AM
"Internal Error 27557" when installing KFF 3.4 for Oracle
Problem: You get error 27557 while installing the KFF 3.4 for Oracle Cause: The KFF installer has trouble communicating with the KFF source file Possible ...
Sun, Sep 26, 2021 at 10:12 AM