Legacy Knowledge Base

iBlaze, iBlaze Enterprise, CaseVantage, Discovery Cracker and older version of FTK.

IBlaze/Enterprise Not Responding to Mouse Clicks If a Floated Window is In-Focus
Issue: In Windows 8.1 and Windows 10, when a floated window is in focus (i.e. floated window selected as active window), iBlaze/Enterprise may stop respon...
Sun, 26 Sep, 2021 at 11:03 AM
iBlaze and iBlaze Enterprise Help Link
Looking for more information on iBlaze?  Try the link below. iBlaze Knowledge Base
Sun, 26 Sep, 2021 at 11:04 AM
Error Installing Client Piece "This application requires Microsoft Internet Explorer 5.5 sp2 or higher"
Problem: When installing the client piece, an error occurs that prevents installation.  "This application requires Microsoft Internet Explorer 5.5 ...
Sun, 26 Sep, 2021 at 11:04 AM
Linking a Form to a Lookup Table (Summation iBlaze/Enterprise)
Question: How can I import into a lookup table or export from a lookup table?   Answer: After linking a form to a desired lookup table, you can open ...
Sun, 26 Sep, 2021 at 11:04 AM
Summation Enterprise OCR Search With "AND Proximity"
  Question: In Summation Enterprise, why do I get more search results when I search with the column view in focus and using the "#OCR" keyword...
Sun, 26 Sep, 2021 at 11:04 AM
Summation iBlaze/Enterprise: Error Creating Browser Briefcase "Column Display List is Empty"
Problem: An error occurs when attempting to create a browser briefcase: "Column Display List is Empty." Solution: Recreate the source br...
Sun, 26 Sep, 2021 at 11:04 AM
Errors With OCR Search "Error getting FtxOffset"
Problem: Errors are reported during an ocrBase search, and SRCHRSLT.LOG has the following error: "Error getting FtxOffset"   Solution: 1...
Sun, 26 Sep, 2021 at 11:04 AM
Summation Enterprise Opens Specific Case Slowly
Problem: When a certain case is opened, the column view grid stays empty for several minutes. The issue may only happens for certain users and, if the use...
Sun, 26 Sep, 2021 at 11:05 AM
Summation Enterprise Vocabulary Builder and Fuzzy Search
Question: What is the purpose of the "Vocabulary Builder"?   Answer: The "Vocabulary Builder" is necessary to enable fuzzy searc...
Sun, 26 Sep, 2021 at 11:05 AM
Moving Oracle Data via Cold Backup and Restore
Problem The Oracle data for an FTK or eDiscovery installation needs to be moved to a new host system (or restored to a system).   Resolution Pre-req...
Sun, 26 Sep, 2021 at 11:05 AM