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Problem: Review Sets are not copied to the target case by Copycase Utility. Workaround: Manually copy "reviewsets.xml" from the source case ...

Problem: Various errors occur when attempting to create video clips from video transcripts. Errors may include one of the following:   "Attempt...

Problem: Enterprise Data Manager throws an error:   "Metacolumn settings is invalid in Tables.xml"   Solution: Restore a copy of the &...

Problem: A "Database in use" warning occurs when trying to perform database maintenance (Check, Pack, or Blaze) in iBlaze.   Solution: 1) ...

Question How can I determine the Summation IBlaze server location, from an Iblaze client workstation? Answer Run the IBlaze client software. When the ...

Problem Copycase failed but, when attempting to retry copycase, an error appears preventing copycase from running. The error is: "There is a curren...

Problem: When opening Summation iBlaze and Summation Enterprise "Online Help" (Help > Online Help), the help window does not open properly. E...

Problem: OCR text files are not loading into iBlaze or Enterprise. An error occurs "Text File Not Found" or "Not a Text File" in the i...

Working with the BigPrintJob Setting   Overview: This document is intended as an overview of the process by which print jobs may be batched together. ...

Question: What is the difference between a Production Set Briefcase and a Standard Briefcase. Answer: A Production Set briefcase is used to export dat...