Legacy Knowledge Base
iBlaze, iBlaze Enterprise, CaseVantage, Discovery Cracker and older version of FTK.
Problem:
When attempting to perform any Ocrbase commands (e.g. Blaze OCR, Add to Ocr, etc.), an error is thrown "OcrBase is currently locked".
...
Sun, Sep 26, 2021 at 9:59 AM
Problem:
Review Sets are not copied to the target case by Copycase Utility.
Workaround:
Manually copy "reviewsets.xml" from the source case ...
Sun, Sep 26, 2021 at 9:59 AM
Problem:
Various errors occur when attempting to create video clips from video transcripts.
Errors may include one of the following:
"Attempt...
Sun, Sep 26, 2021 at 9:59 AM
Problem:
Enterprise Data Manager throws an error:
"Metacolumn settings is invalid in Tables.xml"
Solution:
Restore a copy of the &...
Sun, Sep 26, 2021 at 10:01 AM
Problem:
A "Database in use" warning occurs when trying to perform database maintenance (Check, Pack, or Blaze) in iBlaze.
Solution:
1) ...
Sun, Sep 26, 2021 at 10:01 AM
Question
How can I determine the Summation IBlaze server location, from an Iblaze client workstation?
Answer
Run the IBlaze client software. When the ...
Sun, Sep 26, 2021 at 10:01 AM
Problem
Copycase failed but, when attempting to retry copycase, an error appears preventing copycase from running. The error is:
"There is a curren...
Sun, Sep 26, 2021 at 10:01 AM
Problem:
When opening Summation iBlaze and Summation Enterprise "Online Help" (Help > Online Help), the help window does not open properly. E...
Sun, Sep 26, 2021 at 10:02 AM
Problem:
OCR text files are not loading into iBlaze or Enterprise. An error occurs "Text File Not Found" or "Not a Text File" in the i...
Sun, Sep 26, 2021 at 10:03 AM