Legacy Knowledge Base

iBlaze, iBlaze Enterprise, CaseVantage, Discovery Cracker and older version of FTK.

Iblaze Review Sets Not Copied by Copycase Utility
Problem: Review Sets are not copied to the target case by Copycase Utility. Workaround: Manually copy "reviewsets.xml" from the source case ...
Sun, 26 Sep, 2021 at 10:59 AM
Summation IBlaze/Enterprise: Various Errors When Making Video Clips
Problem: Various errors occur when attempting to create video clips from video transcripts. Errors may include one of the following:   "Attempt...
Sun, 26 Sep, 2021 at 10:59 AM
Summation Enterprise Error "Metacolumn Settings is Invalid in Tables.xml"
Problem: Enterprise Data Manager throws an error:   "Metacolumn settings is invalid in Tables.xml"   Solution: Restore a copy of the &...
Sun, 26 Sep, 2021 at 11:01 AM
Summation IBlaze -- "Database In Use" Warning When Performing Database Maintenance
Problem: A "Database in use" warning occurs when trying to perform database maintenance (Check, Pack, or Blaze) in iBlaze.   Solution: 1) ...
Sun, 26 Sep, 2021 at 11:01 AM
Summation iBlaze/Enterprise: How To Determine Server Location From A Client Workstation
Question How can I determine the Summation IBlaze server location, from an Iblaze client workstation? Answer Run the IBlaze client software. When the ...
Sun, 26 Sep, 2021 at 11:01 AM
Summation Enterprise -- "There is a Current Copycase Operation in Effect..."
Problem Copycase failed but, when attempting to retry copycase, an error appears preventing copycase from running. The error is: "There is a curren...
Sun, 26 Sep, 2021 at 11:01 AM
Summation iBlaze/Enterprise: Problems Opening Online Help
Problem: When opening Summation iBlaze and Summation Enterprise "Online Help" (Help > Online Help), the help window does not open properly. E...
Sun, 26 Sep, 2021 at 11:02 AM
Iblaze OCR Text File Not Loading -- Error "Not A Text File"
Problem: OCR text files are not loading into iBlaze or Enterprise. An error occurs "Text File Not Found" or "Not a Text File" in the i...
Sun, 26 Sep, 2021 at 11:03 AM
iBlaze "BigPrintJob" setting
Working with the BigPrintJob Setting   Overview: This document is intended as an overview of the process by which print jobs may be batched together. ...
Sun, 26 Sep, 2021 at 11:03 AM
Production Briefcase v. Standard Briefcase
Question: What is the difference between a Production Set Briefcase and a Standard Briefcase. Answer: A Production Set briefcase is used to export dat...
Sun, 26 Sep, 2021 at 11:03 AM