FTK, Enterprise, and Lab User Interface

Filtered text folder in case folder
 If you don't want to have it, or it's growing to big and you don't need it the filtered folder or data that's populated inside it. Take...
Sun, 26 Sep, 2021 at 10:37 AM
On-Prem MapTiler Server
Preamble AccessData applications work with providing Map functionality to display Geo-Location EXIF data. This is provided by connecting to the Cloud base...
Sun, 26 Sep, 2021 at 10:38 AM
When Running FTK As Non-Admin Cannot Select Physical Drives When Choosing "Restore Image To Disk"
Problem FTK does not display any physical drives when selecting the "destination drive" drop-down on the "restore image to disk" comma...
Sun, 26 Sep, 2021 at 10:39 AM
How to extract processing profile from JobInformation.log file.
Purpose It is helpful sometimes to find out what processing options were checked when the case was processed for troubleshooting purposes.   Procedure...
Sun, 26 Sep, 2021 at 10:39 AM
Cosmetic Fix for Image Categories Icons missing on Investigator Login
Overview This is purely cosmetic. There is an open Jira ticket that will hopefully address this. In QUINC 7.4 there are two icon files that are missing in...
Sun, 26 Sep, 2021 at 10:39 AM
FTK Load File Report Options Dialog Is Truncated And Scroll Bar Does Not Work
Problem When attempting to create a load file report, the "options" dialog appears truncated and neither the scroll bars or "resize" b...
Sun, 26 Sep, 2021 at 10:40 AM
Offline(on-Prem) Map Visualization for QUIN-C/FTK/LAB/ENT 7.4 and FTKC/FTKPlus
Overview AccessData products work by default to the online openstreetmap.org server. This requires a connection to the internet. Important: For customer...
Sun, 26 Sep, 2021 at 10:41 AM
Online Map Visualization fix for FTK/AD LAB/AD ENT 7.3/7.4/7.4.x/7.5.1
Summary The visualisation of geo-locations (EXIF metadata) stopped working in FTK 7.2, This was due to OpenStreetMaps changing the way to use the online m...
Sun, 26 Sep, 2021 at 10:41 AM
"An error occurred while attempting to connect to the database or the network. Please close and restart FTK (6)."
Symptom When opening FTK, or a specific case in FTK, you receive the error "An error occurred while attempting to connect to the database or the netw...
Sun, 26 Sep, 2021 at 10:41 AM
Question: How Come My Newly-Imported Filter Does Not Appear In Filter Manager
Question I export a filter and attempt to import it back to the same case from which it was exported from. Though the import is "successful", ...
Sun, 26 Sep, 2021 at 10:44 AM