FTK, Enterprise, and Lab User Interface

Filtered text folder in case folder
 If you don't want to have it, or it's growing to big and you don't need it the filtered folder or data that's populated inside it. Take...
Sun, Sep 26, 2021 at 9:37 AM
On-Prem MapTiler Server
Preamble AccessData applications work with providing Map functionality to display Geo-Location EXIF data. This is provided by connecting to the Cloud base...
Sun, Sep 26, 2021 at 9:38 AM
When Running FTK As Non-Admin Cannot Select Physical Drives When Choosing "Restore Image To Disk"
Problem FTK does not display any physical drives when selecting the "destination drive" drop-down on the "restore image to disk" comma...
Sun, Sep 26, 2021 at 9:39 AM
How to extract processing profile from JobInformation.log file.
Purpose It is helpful sometimes to find out what processing options were checked when the case was processed for troubleshooting purposes.   Procedure...
Sun, Sep 26, 2021 at 9:39 AM
Cosmetic Fix for Image Categories Icons missing on Investigator Login
Overview This is purely cosmetic. There is an open Jira ticket that will hopefully address this. In QUINC 7.4 there are two icon files that are missing in...
Sun, Sep 26, 2021 at 9:39 AM
Running a batch remediation job in Enterprise
Click tools, batch remediation Select your agent source Select your agent Add new in remediation batch information ...
Tue, Dec 21, 2021 at 11:17 AM
Thumbnails Generated from Graphics Do Not Look Like Original
In FTK, there may be a situation where a carved image displays what appears to be a blank or empty thumbnail, like below:   However, when selected, y...
Wed, Dec 29, 2021 at 7:46 AM
FTK Load File Report Options Dialog Is Truncated And Scroll Bar Does Not Work
Problem When attempting to create a load file report, the "options" dialog appears truncated and neither the scroll bars or "resize" b...
Sun, Sep 26, 2021 at 9:40 AM
Offline(on-Prem) Map Visualization for QUIN-C/FTK/LAB/ENT 7.4 and FTKC/FTKPlus
Overview AccessData products work by default to the online openstreetmap.org server. This requires a connection to the internet. Important: For customer...
Sun, Sep 26, 2021 at 9:41 AM
Online Map Visualization fix for FTK/AD LAB/AD ENT 7.3/7.4/7.4.x/7.5.1
Summary The visualisation of geo-locations (EXIF metadata) stopped working in FTK 7.2, This was due to OpenStreetMaps changing the way to use the online m...
Sun, Sep 26, 2021 at 9:41 AM