AD Agent and Certificates

AccessData Enterprise Agent

Can't push Agent modules with Enterprise 7.1.0+ or eDiscovery 7.1.1 SP1
Problem eDiscovery fails to push Agent modules with Enterprise 7.1.0 and newer and/or eDiscovery 7.1.1 SP1 and newer.   Symptoms The "[drive]...
Sun, Sep 26, 2021 at 9:42 AM
Change the port used by the macOS Managed Agent (AD Enterprise 7.3+)
Introduction The macOS Managed Agent may use either port 4999 or 3999 by default, depending on the version of the Agent.  In order for Enterprise to be ab...
Sun, Sep 26, 2021 at 9:41 AM
Change the Site Server Agent update interval
Question When manually installing Agents and using the MAMA flag to automatically check-in the Agent to the Computers Data Sources list in eDiscovery, how...
Sun, Sep 26, 2021 at 10:06 AM
Configuring Enterprise to collect from the macOS managed Agent
Overview This article discusses how to configure Enterprise 7.3 or later to collect from the macOS Managed Agent.   Prerequisites A working Forensic To...
Tue, Dec 21, 2021 at 10:23 AM
Debug Logs for the Enterprise Agent
Question How do I find debug logs for the Enterprise Agent?   Answer Windows: If the Agent won't install: Follow the steps for Manually I...
Sun, Sep 26, 2021 at 10:15 AM
Disk Preview jobs in Enterprise don't work when using distributed processing
Problem Disk Preview jobs in AD Enterprise file when using Distributed Processing.  Errors may include the following: "Actual file enumeration did ...
Sun, Sep 26, 2021 at 9:45 AM
Does my product include the current Agent modules certificate?
Question Does my product include the current Agent modules certificate?   Answer After installing your product, navigate to the Agent\modules fold...
Sun, Sep 26, 2021 at 10:05 AM
Editing the Agent installer MSI
Various properties of the Agent installer MSI can be changed using an MSI editor.  This can be done to make pre-modified Agent installers for pushing Agents...
Sun, Sep 26, 2021 at 10:14 AM
Enterprise Agent Installer Creator (Windows)
Overview The Enterprise Agent Installer Creator allows you to create a single, self-extracting, installer that contains the Enterprise Agent MSI, your agen...
Fri, May 13, 2022 at 2:42 PM
Enterprise Agent Push Requirements
Introduction The following discusses the requirements on the Examiner and Target to be able to successfully push the Enterprise Agent from Enterprise, Lab,...
Tue, Dec 21, 2021 at 10:33 AM