AD Agent

AccessData Enterprise Agent

Using the Older 6.1 Linux Agent (RHEL/Oracle Linux/Ubuntu/CentOS/Fedora)
With the AD E-Discovery and Enterprise products one can integrate end-points in order to do remote forensic collections. This is a short KB on how to use En...
Sun, 26 Sep, 2021 at 10:38 AM
Manually Installing Agent on 64-bit Fedora based OS's
This has been tested on RedHat Enterprise 8, Fedora 33 (64-bit), Oracle Linux 8 Server (64-bit) and CentOS 8 Stream(64-bit).   For a full list of inst...
Sun, 26 Sep, 2021 at 10:39 AM
Exporting Public Certificate (.P7B)
Question: How do I get the Public (.P7B) Certificate out of a Private Certificate. Prior to this, you need to have added the Private Key (.PFX) to the s...
Sun, 26 Sep, 2021 at 10:40 AM
How do I update my Agent certificates?
Question How do I update/change my Agent certificates?   Background Your Agent public/private certificate pair are used to authenticate your identit...
Sun, 26 Sep, 2021 at 10:41 AM
"Add Remote Mac Data" connects but the Live Preview file tree is blank
Problem When connecting to an existing macOS target with Enterprise 7.4, the connection is successful but the Live Preview is blank.  The adgselfhost.txt ...
Sun, 26 Sep, 2021 at 10:41 AM
Configuring Enterprise to collect from the macOS managed Agent
Overview This article discusses how to configure Enterprise 7.3 or later to collect from the macOS Managed Agent.   Prerequisites A working Forens...
Sun, 26 Sep, 2021 at 10:41 AM
Change the port used by the macOS Managed Agent (AD Enterprise 7.3+)
Introduction The macOS Managed Agent may use either port 4999 or 3999 by default, depending on the version of the Agent.  In order for Enterprise to be ab...
Sun, 26 Sep, 2021 at 10:41 AM
"Could not connect to agent or could not get device list" error
Problem When trying to access a target computer, you get the error "Could not connect to agent or could not get device list".   Resolution ...
Sun, 26 Sep, 2021 at 10:41 AM
Manually Installing the macOS Managed Agent (AD Enterprise 7.3+)
Introduction This document outlines the procedure of installing the Managed Agent on macOS for AD Enterprise 7.3 and later.   Prerequisite Remove ...
Sun, 26 Sep, 2021 at 10:41 AM
Can't push Agent modules with Enterprise 7.1.0+ or eDiscovery 7.1.1 SP1
Problem eDiscovery fails to push Agent modules with Enterprise 7.1.0 and newer and/or eDiscovery 7.1.1 SP1 and newer.   Symptoms The "[drive]...
Sun, 26 Sep, 2021 at 10:42 AM