Installation, Configuration, and Troubleshooting

Windows OS, networking, software, and general IT

FTK: Anti-Virus Exclusions List [Latest]
Please note, the directories may differ depending on the chosen installation path. The current list contains what can be installed with the latest distr...
Mon, Jul 18, 2022 at 2:24 AM
FTKC 7.5.2+ Configuring Index Merge
Configuration Key FTK Central 7.5.2 (March Release) has been updated to support configurable Index Merging with the use of configuration keys and registry ...
Mon, Mar 21, 2022 at 8:30 AM
FTP Access
All DNS entries for the old FTP servers (ftp, ftp0, ftp2, ftp3, ftp4, ftp5) all point to ftp1.accessdata.com, but any of them will work.  The new server req...
Sun, Sep 26, 2021 at 10:12 AM
Generating API Keys
To generate an API key to authenticate with the Quin-C service, you will require a CodeMeter License dongle with the ADAPI tag (with current expiration date...
Sun, Sep 26, 2021 at 9:41 AM
Geolocation Maps for Offline Use
Question How can I use the Geolocation functionality on a system without access to the internet (offline)?   Answer   Prerequisites: Download ...
Sun, Sep 26, 2021 at 10:16 AM
Get System Information (Script)
Question How can I get a bunch of system information without going to several places to find it?   Answer Download, unzip, and run the attached scri...
Sun, Sep 26, 2021 at 10:09 AM
Health Metrics for Site Server and Work Manager
Question What Windows service needs to be running in order to get the health metrics for SiteServer and Work Manager?   Answer From UI, Work Manager...
Sun, Sep 26, 2021 at 10:07 AM
How Can I Display Deleted Accounts On The Custodian, Data Sources, And Other Dialogs?
Question How can I display deleted Custodians (disabled or deleted manually in Active Directory) on the custodian and other dialogs?   Answer Change...
Sun, Sep 26, 2021 at 9:52 AM
How can I get public and private keys out of IIS?
Question How can I get public and private keys out of IIS? Notes Self-signed certificates cannot be used for this process.  Certificates must be sig...
Sun, Sep 26, 2021 at 10:09 AM
How can I reserve ports used by PRTK/DNA so that they are not taken by other programs?
This article only applies to the 64-bit versions of Windows 7 and Windows 2008 R2.  Microsoft has removed the ability to exclude ephemeral ports in Windows ...
Sun, Sep 26, 2021 at 10:15 AM