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Question What are the benefits and possible issues of different evidence staging methodologies.   Answer The two primary methodologies for staging (...

Problem Getting error cannot create case after a new install of FTK 7.2+ on an environment that has 7.0 or older of FTK still installed.   Resolution...

.NET uses the AES algorithm, which is not part of the Windows Platform FIPS validated cryptographic algorithms. Microsoft removed this setting from its secu...

Question What ports are used by FTK, Lab, Enterprise, FTK Plus, and FTK Central?   Answer Product Source Component Destination Component Port All D...

Problem FTK 6.3+ fails to connect to the KFF/Cassandra.   Possible Resolutions Confirm Cassandra is installed on the same machine as FTK Confirm...

FTK 7.5.2; Patch Fix for Processing Web/Chat Artifacts This patch has addressed issues that users may have faced when using FTK/Lab/Enterprise 7.5.2; Proce...

TABLE OF CONTENTS Job Management within a distributed environment Example Environment Setting up the Exterro Service Master/Slaves How to install the E...

Improving the performance of re-indexing jobs Re-indexing jobs are hardware intensive and should users seek to review cases while this job type is running,...

Overview The FTK Central Configuration Tool provides a graphical interface to view and change some common settings, rather than having to manually edit ADG...

Vulnerability Background FTK Central supports TLS protocols older than TLS 1.2 which are no longer considered cryptographically secure. Due to the possibil...