Installation, Configuration, and Troubleshooting

Windows OS, networking, software, and general IT

Evidence Staging Recommendations
Question What are the benefits and possible issues of different evidence staging methodologies.   Answer The two primary methodologies for staging (...
Sun, Sep 26, 2021 at 10:04 AM
Failed to create case in FTK 7.2+ after new install
Problem Getting error cannot create case after a new install of FTK 7.2+ on an environment that has 7.0 or older of FTK still installed.   Resolution...
Sun, Sep 26, 2021 at 9:38 AM
FIPS Error
.NET uses the AES algorithm, which is not part of the Windows Platform FIPS validated cryptographic algorithms. Microsoft removed this setting from its secu...
Sun, Sep 26, 2021 at 10:07 AM
Forensic Tools Port List
Question What ports are used by FTK, Lab, Enterprise, FTK Plus, and FTK Central?   Answer Product Source Component Destination Component Port All D...
Mon, Jul 18, 2022 at 10:48 AM
FTK 6.3+ fails to connect to the KFF
Problem FTK 6.3+ fails to connect to the KFF/Cassandra.   Possible Resolutions Confirm Cassandra is installed on the same machine as FTK Confirm...
Sun, Sep 26, 2021 at 9:56 AM
FTK 7.5.2: Patch Fix for Processing Web/Chat Artifacts
FTK 7.5.2; Patch Fix for Processing Web/Chat Artifacts This patch has addressed issues that users may have faced when using FTK/Lab/Enterprise 7.5.2; Proce...
Mon, Jun 27, 2022 at 10:08 AM
FTK Central 7.5.1+ - Job Management within a distributed environment (Clustered))
TABLE OF CONTENTS Job Management within a distributed environment Example Environment Setting up the Exterro Service Master/Slaves How to install the E...
Fri, Apr 22, 2022 at 8:16 AM
FTK Central 7.5.2+ - Customizing Re-indexing: Days/Times
Improving the performance of re-indexing jobs Re-indexing jobs are hardware intensive and should users seek to review cases while this job type is running,...
Fri, Jan 21, 2022 at 9:20 AM
FTK Central Configuration Tool
Overview The FTK Central Configuration Tool provides a graphical interface to view and change some common settings, rather than having to manually edit ADG...
Wed, Jun 22, 2022 at 1:46 PM
FTK Installations: Addressing Insufficient Transport Layer Protection
Vulnerability Background FTK Central supports TLS protocols older than TLS 1.2 which are no longer considered cryptographically secure. Due to the possibil...
Mon, Jan 31, 2022 at 8:14 AM