Installation, Configuration, and Troubleshooting

Windows OS, networking, software, and general IT

eDiscovery/Summation Port List
Question What ports need to be open for eDiscovery/Summation to function correctly?   General Use Source Component Destination Component ...
Sun, Sep 26, 2021 at 10:06 AM
Enable HTTPS in FTK Central
Question How do I enable HTTPS in FTK Central using a valid web certificate?   Prerequisites A Certificate archive, in password-protected PFX format, w...
Tue, Jul 12, 2022 at 1:31 PM
Enable Network Discovery and File Sharing in Windows
Introduction: The AccessData Agent requires network discovery and file sharing to be enabled.  The following will explain how to do this.   Procedure: ...
Sun, Sep 26, 2021 at 10:15 AM
Enable Timeline and Summary views
Question How do I enable Timeline and Summary views in Summation/eDiscovery 6.0.1 and later?   Answer On the Web Server machine: Navigate to the...
Sun, Sep 26, 2021 at 10:05 AM
Enforcing the Password Policy for SQL Logins
Problem When attempting to initialize/create a database using DBConfig, you receive an error indicating that SQL Logins must have password policy enforced ...
Wed, Jun 22, 2022 at 11:56 AM
Environment Details and Troubleshooting
Environment Details Summation Pro is a website you can access from any server in your environment. If you have placed it in a DMZ and provided proper secu...
Sun, Sep 26, 2021 at 10:16 AM
Error 1406 when installing the Processing Manager
Problem When installing the Processing Manager, you get error 1406 saying it couldn't create the value "DumpFolder" in the key "HKEY_L...
Sun, Sep 26, 2021 at 9:54 AM
Error 1722 during eDiscovery Database Setup
Problem When installing the eDiscovery Database (App_DB) you get error 1722.   Resolution Verify you are logged into Windows using the intended...
Sun, Sep 26, 2021 at 10:13 AM
Error 1722 during MAP or Gelocation install
Problem When installing MAP or Geolocation you get error 1722.   Resolution Verify you are logged into Windows using the intended service account ...
Sun, Sep 26, 2021 at 9:57 AM
Error Session UserId is not set
SYMPTOM WEB UI System Log reports:           "Error Session UserId is not set... " One or more of the following symptoms may also be present...
Sun, Sep 26, 2021 at 9:42 AM