Installation, Configuration, and Troubleshooting

Windows OS, networking, software, and general IT

RWS Language Translation: Installation & Configuration
RWS Offline Language Translation FTK Core and FTK Plus now allow users to integrate RWS Language Translation to enhance translation capabilities with machi...
Thu, Oct 21, 2021 at 1:56 AM
Set the LawDrop temporary path
Question How do I set the LawDrop temporary path in Summation/eDiscovery 6 and newer?   Answer Navigate to the MAP installation folder (typically ...
Sun, Sep 26, 2021 at 10:05 AM
Summation Basic Acceptance Test (BAT)
Please refer to the Summation Pro user guide for detailed instructions on how to perform the actions below. Note: SummationBATtest.zip (attached to this h...
Sun, Sep 26, 2021 at 10:14 AM
Summation Clean up tool
    Clear Reindex - Delete all reindex jobs from the work list. Older versions that created many work orders for reindex jobs cause the work manager c...
Sun, Sep 26, 2021 at 10:14 AM
Sysprep OOBE
Problem Machines that are ghosted or cloned from the same image may share identifiers that could prevent successful MSDTC communication.   Solution ...
Sun, Sep 26, 2021 at 9:41 AM
Test Evidence
Demo.ad1 - https://us3.hostedftp.com/JVVDstt7EGSSsMMdsLtwYWSoV Mantooth.E01 - https://tenant1.hostedftp.com/JNLYOOpy0fEMyf64aEE4gW7gM Avatar.E01 - https:/...
Fri, Dec 3, 2021 at 11:30 AM
Test if a port is open
Question How can I test communication, after setting firewall exceptions, for a given port?   Answer The easiest way to test if two machines can communi...
Mon, Mar 14, 2022 at 10:48 AM
The new "Off-Network/Cloud Data" collection interface throws error 500
Problem You get Error 500 when accessing the new "Off-Network/Cloud Data" collection interface in Enterprise 7.4.2.   Prerequisites Ente...
Sun, Sep 26, 2021 at 9:39 AM
The Quin-C Server installer throws "Error 1920" when starting the service
Problem When the Quin-C Server installer gets to the "Starting Service" stage, you receive a popup with "Error 1920".     Soluti...
Sun, Sep 26, 2021 at 9:44 AM
The Viewer doesn't render correctly after upgrading to Quin-C 7.4
Problem The Viewer doesn't render correctly after upgrading to Quin-C 7.4.   Cause Quin-C 7.4 uses a different Viewer than previous releases, s...
Sun, Sep 26, 2021 at 9:40 AM