Summation / eDiscovery Review

ADViewer update
Problem Anomalies occur during the production phase on redacted text underneath a PDF production redaction and using ADViewer as the redaction tool.   ...
Sun, Sep 26, 2021 at 10:15 AM
Internet Explorer White Screen or stuck at 100% AD logo
Problem After you log into Summation Pro the screen goes completely white or stays in a loop at the AD Logo with 100%. To see the error message click F12 ...
Sun, Sep 26, 2021 at 10:16 AM
Standard Viewer Issues with Server 2012 and 2016
Problem The Standard Viewer either fails to display anything or displays a message to install Adobe Flash Player when accessing Summation Pro from Windows...
Sun, Sep 26, 2021 at 10:16 AM
Bulk Action jobs are stuck with "Submitted" status
Problem Any jobs submitted via the Bulk Actions menu stay at the "Submitted" status in the Work List.   Resolution On all involved machine...
Sun, Sep 26, 2021 at 10:16 AM
Summation: File Size Facet definitions
The following information defines the file size boundaries that exist for files that are "Tiny", "Small", "Medium", "Larg...
Sun, Sep 26, 2021 at 10:16 AM
Identify eDiscovery Refinement Files
Problem When processing or importing data some files may be identified by the software as eDiscovery Refinement.   Resolution 1.) Process or Import ...
Sun, Sep 26, 2021 at 10:16 AM
Item List is stuck "Loading"
Problem The Item List is stuck saying "Loading" in Summation.   Resolution In the upper-left corner of the Item List, hover over "O...
Sun, Sep 26, 2021 at 10:16 AM
Missing OCR Text on Objects--How to Allow Re-ocr'ing
Problem If OCR is enabled on processing options, documents that weren't OCR'd can't be OCR'd a second time.   Resolution Download t...
Fri, Nov 19, 2021 at 1:59 PM
Tips for reviewing Excel spreadsheets
Problem Excel spreadsheets do not: redact/export/image/produce (or some variation thereof) as I expect them to. Why is that?   Cause As a matter of ...
Sun, Sep 26, 2021 at 11:55 PM
How can I access legacy edico/summ without IE
Problem Access to Summation / Ediscovery legacy - On or after June 15th, 2022 Internet Explorer will no longer function or be supported. AD eDiscovery and ...
Wed, May 11, 2022 at 1:57 PM