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Problem 1. MSDTC service is not started. This can be caused by windows update or group policy forcing MSDTC into manual start type. 2. Server has g...

Problem: Invalid signature errors are thrown in the "system log" and "work manager" log when connecting to a share on a SAN, or MAP w...

Problem If you are having problems trying to get a page to load while attempting to access an Accessdata product's browser-based user interface, and ...

Problem Emails that had loaded in the native viewer previously now fail to load. You will find an error in the system log  Error in executing GetEvidenc...

Oracle's Outside In technology is leveraged by some AccessData products, including the Near Native Viewer. The following lists contain the formats gene...

PRODUCT/VERSION: eDiscovery, Summation Pro, Summation Express   ISSUE/SYMPTOMS:   User logs into Summation application and cannot open their des...

The attached spreadsheet contains Summation Pro fields and a description of their usage.

Problem Questions have arisen surrounding the differences in result sets associated with searching and/or filtering these facets and fields. Resolution ...

Question How do I change the date format used in Summation?   Answer On the box running "AccessData MAP", open Windows Regional Settings...

Question What are virtual fields?  Answer  "Virtual" fields/columns are system fields, included in the database, that do not have a physical...