Summation / eDiscovery Review

Summation intermittent fail to label
Problem 1. MSDTC service is not started. This can be caused by windows update or group policy forcing MSDTC into manual start type. 2. Server has g...
Sun, Sep 26, 2021 at 10:13 AM
Unable to Validate a Share on a NAS or SAN Device And "System error 2148073478," "Extended Error," or "Invalid Signature" Errors Found In Logs
Problem: Invalid signature errors are thrown in the "system log" and "work manager" log when connecting to a share on a SAN, or MAP w...
Sun, Sep 26, 2021 at 10:14 AM
Reset All Internet Explorer Settings
Problem If you are having problems trying to get a page to load while attempting to access an Accessdata product's browser-based user interface, and ...
Sun, Sep 26, 2021 at 10:14 AM
Emails fail to render in viewer
Problem Emails that had loaded in the native viewer previously now fail to load. You will find an error in the system log  Error in executing GetEvidenc...
Sun, Sep 26, 2021 at 10:14 AM
Outside In 8.4.1 Supported Formats
Oracle's Outside In technology is leveraged by some AccessData products, including the Near Native Viewer. The following lists contain the formats gene...
Sun, Sep 26, 2021 at 10:15 AM
User cannot open a project in REVIEW mode--"magnifying glass" icon is grayed-out for them
PRODUCT/VERSION: eDiscovery, Summation Pro, Summation Express   ISSUE/SYMPTOMS:   User logs into Summation application and cannot open their des...
Sun, Sep 26, 2021 at 10:15 AM
Summation Pro Field List
The attached spreadsheet contains Summation Pro fields and a description of their usage.
Sun, Sep 26, 2021 at 10:15 AM
Email by Date Facet: What do "Submitted", "Delivered" Mean vs. Searching ReceivedDate and SentDate?
Problem Questions have arisen surrounding the differences in result sets associated with searching and/or filtering these facets and fields. Resolution ...
Sun, Sep 26, 2021 at 10:15 AM
Change the date format used in Summation
Question How do I change the date format used in Summation?   Answer On the box running "AccessData MAP", open Windows Regional Settings...
Sun, Sep 26, 2021 at 10:15 AM
Summation: Searching Virtual Fields
Question What are virtual fields?  Answer  "Virtual" fields/columns are system fields, included in the database, that do not have a physical...
Sun, Sep 26, 2021 at 10:15 AM