Summation / eDiscovery Review

Current DocID hyperlink unavailable for attachments
Problem Unable to open attachments in their native software.   Resolution 1. Add all attachments to a label. 2. Create a Native Export Set using t...
Sun, Sep 26, 2021 at 10:04 AM
Bulk Print Local - Waiting for next document
Problem When attempting to print using the Local Bulk Print action, the print application appears and repeats the message Waiting for next document to b...
Sun, Sep 26, 2021 at 10:05 AM
In the Coding panel, custom fields are greyed out and can't be modified
Problem In Summation/eDiscovery, in the Review layout, Radio and Checkbox type custom fields are greyed out and can't be modified.   Resolution ...
Sun, Sep 26, 2021 at 10:07 AM
Coding Panel says “This view is not available for the current document”
Problem In Summation/eDiscovery, in the Review layout, the Coding panel says “This view is not available for the current document”.   Resolution L...
Sun, Sep 26, 2021 at 10:07 AM
States of the facet checkboxes
Question What are the states of the check boxes in the facets?   Answer There are 3 states possible in the check boxes: [Default State] Checked ...
Sun, Sep 26, 2021 at 10:09 AM
Adobe Flash Player ActionScript error in case review.
Problem The standard viewer pops up an Adobe Flash Player dialog: "An ActionScript error has occurred" error message.   "Error #2044...
Sun, Sep 26, 2021 at 10:09 AM
Grid Disappears when ProductionDocID added
Symptom: The grid will show up blank if there are errors in the results returned. Cause: This can occur because two document group creations were runn...
Sun, Sep 26, 2021 at 10:12 AM
Review set creation fails
Product / Version Summation Pro 5.x eDiscovery 5.x   Issue Review Set creation Fails Symptoms After creating a review set, going into the ...
Sun, Sep 26, 2021 at 10:13 AM
Reviewers are prompted to download "GetCoolFormattedStreamHandler.ashx"
Symptoms When clicking on various objects within the review interface, users are prompted to download "GetCoolFormattedStreamHandler.ashx"   ...
Sun, Sep 26, 2021 at 10:13 AM
Summation Viewer Freezes Internet Explorer
There are a few reasons this can occur: 1) Internet Explorer High Memory Usage   Below is the default value for caching viewer content for records in ...
Sun, Sep 26, 2021 at 10:13 AM