Evidence Processing

All thing engine (i.e., EP, DPE, DPM, PLI, and all the other fun acronyms).

"Processing Options Validation Error"
Problem When attempting to run a processing job, an error appears "processing options validation error". Sample screenshot below: Solutio...
Sun, Sep 26, 2021 at 9:41 AM
Collecting AWS Snapshots
Question:  "Is it possible to create a forensic image from an AWS Elastic Block Storage (EBS) snapshot and process it in AccessData Products?" ...
Tue, Dec 21, 2021 at 11:09 AM
Outlook messages with blank date field export with date stamp 1/1/4501
Symptom: Ingest an Outlook email or archive that contains a "blank" date field.  After exporting from AccessData, the date shows as 1/1/4501. ...
Sun, Sep 26, 2021 at 9:42 AM
Exchange EDB Support in LAB, FTK, and Enterprise
Question Which versions of Exchange are supported for processing EDB files in FTK/Enterprise/LAB?    Answer EDB files are only supported from Exchan...
Sun, Sep 26, 2021 at 9:44 AM
"Unable to find Processing Manager"
Question When I try to add evidence, I get the error message "Unable to find processing manager."   Answer Open up Add/Remove programs and ma...
Tue, Jan 25, 2022 at 6:54 AM
Receiving message "An error occurred when applying transforms. Check whether the specified transform paths are valid" when installing a DPE
Question In trying to install a distributed processing engine, I'm receiving the error:  An error occurred when applying transforms. Check whether th...
Wed, Dec 29, 2021 at 7:30 AM
"Add Evidence FAILED:..Unable to access...Will attempt to rollback"
Problem When adding evidence in Summation/eDiscovery you receive an error like "Add Evidence FAILED:..Unable to access  Will attempt to rollback"...
Sun, Sep 26, 2021 at 10:04 AM
XRY Image Support
Question Which XRY image versions does FTK support?   Answer As of FTK version 6.0.2, support has been added for images created with XRY version 6.1...
Sun, Sep 26, 2021 at 10:05 AM
Evidence not found after moving evidence, or case folder, with expanded VSCs
Problem After moving the evidence or case folder for a case with expanded Volume Shadow Copies (Restore Points), and then trying to correct the Evidence P...
Sun, Sep 26, 2021 at 10:06 AM
FTK will not perform AA
Problem When performing Additional Analysis on cases that were created before applying patch 5 for Summation 5.6.3, the error message below appears: &qu...
Sun, Sep 26, 2021 at 10:07 AM