Question

How do I configure FTK Central to collect from SharePoint 365?


 

Answer

1) Create a SharePoint Service Account

  1. Sign in to the O365 Admin console at https://admin.microsoft.com as an administrator
  2. Under User Management click "Add user"
  3. Specify a name and credentials for the new user.
  4. Expand Roles and select "Customized administrator", then check "SharePoint administrator"
  5. Click "Add" to create the new user

 

2) Grant Permissions Using either the Modern or Classic SharePoint Admin Center

Modern SharePoint Admin Center:

  1. Login to your SharePoint Admin page (https://-admin.sharepoint.com) as an Administrator
  2. Under Sites on the left, click "Active sites"
  3. Do the following for everysite you wish to be able to collect from:
    1. Highlight the desired site
    2. Click "Owners" at the top and select "Change admins"
    3. Add your newly created service account user and click "Save"
      Note: Sites may be listed in eDiscovery even if the specified account is not an admin of that site. However, collections against these sites will fail until you add the account as an admin.

 

Classic SharePoint Admin Center:

  1. Login to your SharePoint Admin page (https://-admin.sharepoint.com) as an Administrator
  2. In the menu on the left, click "Classic SharePoint admin center"
  3. On the left, click "site collections"
  4. Do the following for everysite you wish to be able to collect from:
    1. Highlight the desired site
    2. Click "Owners" at the top and select "Manage Administrators"
    3. Add your newly created service account user under "Site Collection Administrators" and click "OK"
      Note: Sites may be listed in eDiscovery even if the specified account is not a Site Collection Administrator of that site. However, collections against these sites will fail until you add the account as a Site Collection Administrator.

 

3) Add a SharePoint Connector in FTK Central

  1. Log in to FTK Central and click Data Sources.
    https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875405/original/2021-06-08_12_59_14-Window__1___1_.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163653Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=46302b03f1ec62ef23d7da4174ea434abe84e3c0ba353a83d2fed5e2a18495ab 
  2. Click SharePoint.
  3. Click Add SharePoint.
  4. Enter all information as prompted, and click Save.