Problem

Attempting to launch AccessData software results in an error message that the license can not be found. The only option is to close it. You normally point to an NLS but it's not working.

 

Resolution

Remove all CodeMeter dongles and you should be prompted for NLS again.

 

Cause

When using a network dongle and NLS, in some circumstances when launching AccessData software you may get a "license not found error" and you may not be prompted to point to the NLS. You can only close the program.

This can happen if you are normally connected to an NLS but there is a CodeMeter dongle inserted locally that does not contain the license. This can include other product's dongles, such as EnCase. The Product will ignore all NLS settings and look for a license on ANY CodeMeter dongle.