Question
What malware exceptions should be set for AccessData products?
Answer
All Products:
- Product installation folders
- ADTemp folder
- PM folder
- Case folders
- Evidence folders
- Database folders
Summation/eDiscovery:
- Work Manager collections response folder
- Site Server results folder
- Print spool directory
Endpoints:
- Agent folder
Overview
If your anti-virus, anti-malware, or other security software modifies/removes any data from the above folders, AccessData products may not work as expected.