Question

What malware exceptions should be set for AccessData products?

 

Answer

All Products:

  • Product installation folders
  • ADTemp folder
  • PM folder
  • Case folders
  • Evidence folders
  • Database folders

Summation/eDiscovery:

  • Work Manager collections response folder
  • Site Server results folder
  • Print spool directory

Endpoints:

  • Agent folder

 

Overview

If your anti-virus, anti-malware, or other security software modifies/removes any data from the above folders, AccessData products may not work as expected.