Question

How do I configure FTK Central to collect from Microsoft Office 365 Exchange Online?

 

Prerequisites

  • Install Outlook 2016 (not 365) 32-bit Professional Plus on the FTK Central server (used for building PSTs when collecting email)
  • An Azure app built with the steps here

Answer

  1. From the FTK Central server, log in to FTK Central and click Data Sources
    https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875539/original/2021-06-08_12_59_14-Window__1___1_.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163820Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=ab1468707b23c9a84b49563a3fb7e87d241e677d076bfde9867b2d1e5fa663a8
  2. Click Exchange
    https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875540/original/2021-06-23_11_26_09-mRemoteNG_-_confCons.xml_-_ftkc-app.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163820Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=9c3945419e2d09e39e86b3175f06b44563874b0465c14e8f363242f44497b1b6
  3. Click Add Exchange
    https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875541/original/2021-06-23_11_27_00-mRemoteNG_-_confCons.xml_-_ftkc-app.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163820Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=fbd1625c7f5a70ce90c465db50559f7c0f9166f0650683b220dbcf25e08d9aad
  4. From the Version drop-down, select Online/Office 365
    https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875542/original/2021-06-23_11_28_14-mRemoteNG_-_confCons.xml_-_ftkc-app.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163820Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=676d6f5dd4e2141e049798d4794184635a3e924ee6ac58cc643b37484cb9646f
  5. Do the following:
      1. Provide a Name for the connector
      2. Check Use Graph API
      3. Enter the Client ID and Client Secret from your Azure App
      4. In the Redirect Url field, enter https://localhost:4443/api/GraphApiAccessDataAdmin
        Note: 
        If FTK Central is using a custom port, change this URI to reflect that
      5. Choose whether or not to associate the connector to all custodians
      6. Click Save
        https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875543/original/2021-06-23_11_35_43-mRemoteNG_-_confCons.xml_-_ftkc-app.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163820Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=2a43c465916fd84f628ea17b9050a7c28c0caffe9555b28b107390bf40faa411
  6. Under Actions click Edit
    https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875544/original/2021-06-22_14_36_26-mRemoteNG_-_confCons.xml_-_ftkc-app__1_.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163820Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=d61192b43e83d08034066ca4b1ac489852dceb352d3dd7901ec3718dd713d26c
  7. Under Authorize click Exchange
    https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875545/original/2021-06-23_11_38_49-mRemoteNG_-_confCons.xml_-_ftkc-app.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163820Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=f6866ef0094036d738e833f3148668e495c6cd6ed940887da06911ac0a9d650f
  8. Follow the prompts to authorize your connector, then click Save
  9. Confirm the Refresh Token Status for your connector shows Active
    https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875546/original/2021-06-25_10_11_54-mRemoteNG_-_confCons.xml_-_ftkc-app.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T163820Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=b56654c6f054c8e7eb00abebfa2d5b90b2bd6216e5d8d68e398cc836c0756304